Q: How much does the system
cost?
A: The Esio Beverage System is the
most cost-effective solution available today. Esio System users
will save up to 50% over their grocery store
purchases.
Q: What kinds of products can I
get delivered and when will they be delivered?
A: Our Home & Office delivery
service offers a variety of purified & natural waters and an
additional 13 other Esio beverages including coffees, teas, sports
drinks, vitamin water, juice and lemonade all to fit your lifestyle
and all under 5 calories and sugar free. Your water will be
delivered directly to your home or office by our partners every
four weeks based a delivery schedule that will be mailed to you by
them. Your Esio beverages will be delivered directly to your home
or office by Esio Water and Beverage every four weeks base on our
routing schedule. The delivery of water and beverages may not be on
the same days but will occur every four weeks.
Q: Can I change the number of
bottles of water and Esio Beverage e-paks I receive per
delivery?
A: Yes. Please contact your local
Esio Water & Beverage Representative for details.
Q: What if I need more water or
Esio Beverage e-paks before my next scheduled delivery
date?
A: You will be billed an
additional charge for the extra products you receive but it is no
problem just call or visit our website at any time to have
additional water bottles or Esio products delivered to your home or
office. If you need to skip a delivery entirely, you will still be
billed the normal monthly fee.
Q: Do I have to be home to receive
my delivery?
A: No! You are only required to be
home to receive a delivery if we are arriving to set up, pick up,
or repair the Esio Beverage System at your home. You do not need to
be at home to receive normal deliveries. Just leave your empty
bottles at a pre-arranged location and the water company will pick
them up and leave your standing order for water regardless of how
many bottles you leave out for pickup. Esio will leave your
beverage order, based on our standing order at our home or office
on your scheduled delivery day.
Q: Can my Esio Beverage system be
hooked into an existing Reverse Osmosis System?
A: Yes. Esio Water and Beverage
can add a conversion kit to any of our systems that will allow you
to use it with your current filtration system. If you do not have
an R/O system and would like one Esio has a 5 stage R/O point of
use system that can be made part of your package eliminating
bottled water deliveries.
Q: How will you bill
me?
A: Acceptable forms of payment are
debit cards and credit cards. Billing may be permitted for a
business. You will be automatically billed every 4 weeks based on
your standing order. Additional deliveries above and beyond your
regular standing order will be charged to the payment method on
file upon delivery.
Q: What do I do with my empty
bottles?
A: With every delivery, the water
company will pick up empty bottles. Just leave them at a
pre-arranged location.
Q: My Esio dispenser in not
working properly, what should I do?
A: If you think your dispenser is
not working as it should, please call your Esio Water &
Beverage representative. We will be happy to assist you in
identifying the problem and suggesting a solution.
Q: What happens if I
move?
A: Please contact your Esio Water
& Beverage representative for assistance setting up service in
your new location.
Q: How many drinks do I get out of
one Esio Beverage e-pak?
A: Each pack makes approximately
108 ounces of beverage. The e-paks are reusable until gone and have
a one year shelve life.
Q: Do I have to use the entire
Esio Beverage Pak once it is placed in the Esio
System?
A: No! Our system and e-paks work
based on a "drop in" technology that allows you to change beverages
whenever you choose and as often as you choose.
Q: How much can I SAVE using the
Esio Beverage System?
A: Saves up to 50% versus drinks
you would buy in supermarkets.
Q: Are Esio Beverages healthy and
safe?
A: YES! All our beverages are less
than 5 calories, sugar free and FDA approved.
Q: How many drinks can I make
using the 13 Esio beverages currently available?
A: Hundreds. Visit our Recipes
link to view.
Q: Will the Esio Beverage System
save me space in my kitchen at home or at the office?
A: Yes. Each small Esio Beverage
e-pak replaces TEN 12 ounce can or bottle in your
kitchen.
Q: Is Esio
Eco-Friendly?
A: YES! One small box of three
e-paks of Esio beverages replaces 30 cans or bottles in the
landfill.
Q: Do I have to rent the Esio
System or can I purchase the system?
A: You can now purchase or rent
the system with many different options available.
Q: If I buy the Esio Beverage
System is it covered by a warranty?
A: YES! Both the Esio Beverage
System and the Esio 5 stage R/O System are covered by a 1 year
limited warranty. An extended 3 year or 5 year warranty is
available
Q: Can I change my standing order
for water or beverages at any time?
A: YES! Simply call us or use our
web site order change form to advise us of any changes you would
like to implement or to order additional water or beverage between
your scheduled deliveries.